Shipping Policy

Every product is made to order. Please allow time for both production and shipping when estimating when your order will arrive.

Production Time

Most orders are printed and prepared for shipment within 2–5 business days. Production time begins after your order has been submitted for fulfillment.

Business days do not include weekends or major holidays. Production can occasionally take longer during holidays, high-volume periods, severe weather, or circumstances outside our control.

Estimated Shipping Time

After production is complete, estimated shipping times are:

• United States: approximately 2–5 business days
• International destinations, when available: approximately 1–10 business days

Production and shipping times are separate. A typical domestic order can therefore take approximately 3–8 business days to arrive after it is placed.

These timeframes are estimates and are not guaranteed delivery dates. Carrier delays, severe weather, holidays, customs processing, and other circumstances outside our control may affect delivery.

Shipping Rates and Free Shipping

Shipping charges are calculated and displayed at checkout before payment.

Free standard shipping is available on qualifying United States orders of $75 or more when the free-shipping option is displayed at checkout. The qualifying order amount is calculated after discounts and before applicable taxes.

Tracking Information

You will receive a shipping-confirmation email containing tracking information after your order has been fulfilled and transferred to the carrier.

Tracking information can occasionally take 24–48 hours to begin updating after the shipping label is created.

If your order contains multiple products, it may be fulfilled from more than one location and arrive in separate packages. Separate tracking information may be provided for each shipment.

Address Changes

Customers are responsible for providing a complete and accurate delivery address during checkout.

Contact us immediately if you notice an address error. We will make a reasonable effort to update the address, but changes are not guaranteed once fulfillment has started or the order has shipped.

We are not responsible for orders delivered to an address entered incorrectly by the customer. If an order is returned because of an incorrect or incomplete address, refusal, or failure to collect the package, the customer may be responsible for additional shipping charges.

Delayed or Lost Packages

Carrier delays can occur after an order leaves the production facility. If tracking has not updated for several business days, please first contact the carrier using the tracking number provided.

If you believe a package has been lost in transit, contact us within 30 days of the estimated delivery date. We will review the tracking information and work with the fulfillment provider and carrier to determine the appropriate resolution.

Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it:

• Confirm that the shipping address on the order is correct
• Check around the delivery location
• Ask household members or neighbors
• Contact the local carrier or post office

Please then contact us if the package still cannot be located. We will assist where possible, but we cannot guarantee a free replacement or refund for packages confirmed as delivered to the correct address and subsequently lost or stolen.

International Orders

International shipping is available only when an eligible shipping option is displayed at checkout.

International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country. These charges are not included in the product price or standard shipping charge and are the customer’s responsibility.

Customs processing may delay delivery. We cannot control or guarantee customs-clearance timelines.

Order Changes and Cancellations

Contact us as quickly as possible if you need to change or cancel an order. Orders can only be changed or canceled before fulfillment begins.

Because production may begin shortly after an order is placed, we cannot guarantee that a cancellation or product change will be possible.

Contact Us

For questions about shipping, tracking, or an order, contact:

[STORE NAME]
[SUPPORT EMAIL]